Our website is designed as an idea and product discovery tool rather than a one-click checkout. Browse products and collections, select items that interest you, and submit an inquiry. We will review your request with you, confirm the details, and help finalize the right product, decoration, quantity, timing and pricing before the order moves forward.
That's completely fine. Tell us about your audience, event or purpose, approximate quantity, budget and deadline. We can help narrow the choices and recommend products that make sense for your goals.
Yes. The website represents only part of what is available through our supplier network. If you have an idea, photo, link or description of what you are looking for, send it to us and we can research options for you.
Absolutely. Inspiration photos and links are helpful. We can look for comparable promotional products through our supplier network and help determine an option that works for your project.
Minimums vary by product, supplier and decoration method. Some items have relatively low minimums while others require larger quantities. Send us the product or type of item you are considering and we will confirm the applicable minimum.
Promotional product pricing can depend on quantity, decoration method, number of imprint colors or locations, setup charges, shipping and other project details. We review these variables before finalizing your quote so you have pricing based on your actual order.
Yes. Budget is one of the most helpful pieces of information you can give us. Tell us your target budget, quantity and goal, and we can focus the search on options that provide the best fit and value.
Yes. We work with organizations of different sizes and can help with everything from a focused event or recognition project to larger ongoing branded merchandise needs.
Vector artwork is preferred when available, including AI, EPS or vector PDF files. High-resolution PNG or other formats may also work depending on the project. If you are unsure what you have, send it to us and we will review it.
Yes. A proof is provided for review and approval before decorated production begins. This is your opportunity to confirm the logo, placement, colors and other key details.
In many cases, yes. We will review the artwork and let you know if adjustments or vector conversion are needed before production.
Yes. Legacy can help with polos, T-shirts, sweatshirts, outerwear, headwear, uniforms and other apparel options for employees, teams, events and organizations.
Decoration options vary by garment and project and may include embroidery, screen printing, heat transfer and other specialty methods. We will help determine the method that best fits the item, artwork, quantity and intended use.
Yes. We can help narrow the assortment and recommend practical options for your group while considering sizing, use, budget, decoration and overall brand presentation.
The earlier the better, especially for events or firm in-hands dates. Production times vary by product and supplier and begin after the required details and proof approvals are complete. Tell us your deadline at the beginning of the project so we can recommend appropriate options.
Sometimes. Rush availability depends on the product, inventory, decoration method, production schedule and shipping destination. Contact us as soon as possible with your required in-hands date and we will determine what may be feasible.
Yes. Shipping options depend on the product, supplier and destination. We will account for shipping and delivery requirements as part of your project planning.
Your in-hands date is the date by which you need the finished products delivered. If the items are for an event, we recommend allowing some cushion rather than using the event date itself as the delivery target.
Payment terms are confirmed with your quote and order details. Because requirements can vary by project and customer, we will clearly communicate the applicable payment schedule before the order is finalized.
Yes. If you have ordered an item before, contact us with the product or prior-order information you have. We can review current inventory, pricing and production details and help coordinate the reorder.
Yes. Legacy can help evaluate company-store and ongoing merchandise solutions when they make sense for your organization. We will discuss your audience, order frequency, product needs and program goals to determine the best approach.
Yes. These are exactly the kinds of projects we can help plan. We can develop ideas around your audience, occasion, budget and timeline, whether you are recognizing employees, preparing for an event, thanking clients or building a seasonal campaign.